You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please allow a few days to 3 weeks for your merchandise order to be delivered. If ,for any reason, we are unable to fulfill your order within this time frame you will receive an email to notify you of the delay.
If the appropriate delivery time frame has passed and your order has not arrived, please contact us for assistance using our Ask Us form by clicking here.
Canada Orders and United States Orders:
Note that there are restrictions on some products and currently we will refund your purchase if it was sent back to our warehouse.
We can ship to virtually any address in the world. Note that there are restrictions on some products and currently we will refund your purchase if it was sent back to our warehouse.
Flat Rate $29.99
Contact Us for shipping details